Privacy Policy
Privacy Policy – Rosenberg Relocation Services Ltd.
Last updated: 08-09-2025 Website address: https://www.rosenberg-relocations.com
1. General
1. Rosenberg Relocation Services Ltd. (“the Company,” “we,” “us”) is committed to protecting the privacy of users and customers and respecting their rights in accordance with the Privacy Protection Law, 5741-1981, and Amendment No. 13, 5775-2025. This policy is intended to explain how we collect, use, store, and protect personal information when you use the Company's website and services.
2. Use of the website https://www.rosenberg-relocations.com constitutes agreement to this policy. If you do not agree, please refrain from using the website and services.
2. What information we collect
2.1 Information you provide to us:
- Contact details: full name, email address, phone number.
- Content of inquiries: messages in contact forms or in direct communication with the company.
- Additional information you choose to share (such as a service request, appointment scheduling, or other relevant details).
2.2 Information collected automatically:
- Browsing data: IP address, browser type, operating system.
- Website activity: pages you visited, time spent on the site, navigation paths.
- Technical information: screen resolution, language, time zone.
- Online identifiers: cookies, analytics and marketing tools (Google Analytics, Facebook Pixel - when the tools are functioning properly).
3. How we collect information
- Contact forms on the website https://www.rosenberg-relocations.com
- Telephone or email communication: shany@rosenberg-relocation.com.
- Meetings and consultation calls.
- Automatic information processing using cookies and analytics tools – when these tools are installed, active, and properly connected to the website.
4. Purposes of use of information
- Provision of the company's services in the field of managing relocation to Israel.
- Responding to inquiries and providing quotes.
- Managing contact with customers and interested parties.
- Improving services and the user experience on the website.
- Sending updates, offers, and marketing information (subject to explicit consent).
- Complying with legal and regulatory requirements.
5. Sharing information with third parties
- Storage, computing, and data analysis service providers that assist in operating the website.
- Marketing and advertising service providers (Google Analytics, Facebook – when operating on the website).
- Disclosure in accordance with the law, court orders, or for legal protection.
6. Information security
The company takes reasonable technical and organizational measures to protect information:
- Encrypting data when necessary.
- Using secure servers with access controls.
- Performing regular backups.
- Restriction of access to personal information to authorized parties only.
7. User Rights
In accordance with the law, you have the following rights:
- To view the personal information stored about you.
- To request correction of incorrect or outdated information.
- To request deletion of information (subject to legal obligations).
- To object to the use of information for marketing purposes.
8. Cookies
The website uses cookies to improve the browsing experience, analyze website traffic, and for marketing purposes—when these tools are installed, active, and properly connected to the website.
If the user chooses to click on the “Cancel All” option in the cookie panel and continues browsing the website, the system will collect and use only the information necessary for the website to function (such as IP address, technical cookies for proper display, information security, or basic operations). The system will not automatically collect additional data for marketing or analysis purposes, unless the user has actively chosen to share it (for example, by filling out a contact form).
9. Information retention period
- Customer information and communications: for the duration of the service and up to 7 years thereafter (or in accordance with commercial document retention laws).
- Website inquiries: up to 3 years.
- Analytics data: up to 26 months.
- Marketing information: until consent is revoked or up to 3 years.
10. Policy changes
The company may update this policy from time to time. In the event of a material change, a notice will be posted on the website. Continued use of the website after the update is posted will be considered consent to the updated policy.
11. Contact
Yigal Rosenberg – Rosenberg Relocation Services Ltd.
Email: shany@rosenberg-relocation.com Phone: 054-7437409
Website: https://www.rosenberg-relocations.com
For privacy inquiries, please contact us by email, indicating the subject of the message: “Privacy-related request.”
The company undertakes to make every effort to respond to you as soon as possible